Shipping
All orders are carefully prepared and shipped from Belgium. Your jewelry is delivered in a UniversBeauty case.
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Preparation: your order is prepared within 1 to 3 business days.
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Estimated delivery times: Belgium 2 to 4 business days · Europe 4 to 8 business days (to be adjusted according to your carrier).
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Shipping costs: automatically calculated during checkout based on destination.
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Tracking: a tracking number is provided to you upon shipment.
Returns & exchanges
Your satisfaction matters. You have 14 days after receipt to notify us of a return.
- Items must be new, unworn, unwashed and in their original packaging (case, tags).
- For hygiene reasons, earrings cannot be returned or exchanged.
- Return shipping costs are the responsibility of the customer, unless there is an error or defective item on our part.
- Once the return is received and checked, the refund or exchange is processed within a few business days.
For any request: contact us via WhatsApp at +32 466 05 89 20 or by e-mail at contact@universbeautyy.com.
